Refund
- No refund will be authorised on made to measure or custom-made order except quality issue or incorrect sizes shipped.
- You have the right to cancel you order for a refund if we have not started producing your order.
Return
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You have the possibility to return unwanted items within 28 days of reception.
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All items must be returned in original condition with tags attached to the garments.
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Should you wish to raise a return please fill the online return form with the following details:
Your order number
Reason of Return
when can we arrange a collection
- All return queries must be raised within 7 days of receiving the order.
- Return request will be processed within 48 hours.
- If your return request has been accepted, we will provide you with a shipping label and arrange collection. Shipping label and collection details will be sent via email.
- Once your returned order has been received, we will send a refund within 10 working days to your original method of payment.
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