Return & Refund

Refund

  • No refund will be authorised on made to measure or custom-made order except quality issue or incorrect sizes shipped.
  • You have the right to cancel you order for a refund if we have not started producing your order.

Return

  • You have the possibility to return unwanted items within 28 days of reception.
  • All items must be returned in original condition with tags attached to the garments.
  • Should you wish to raise a return please fill the online return form with the following details:
    Your order number
    Reason of Return
    when can we arrange a collection
  • All return queries must be raised within 7 days of receiving the order.
  • Return request will be processed within 48 hours.
  • If your return request has been accepted, we will provide you with a shipping label and arrange collection. Shipping label and collection details will be sent via email.
  • Once your returned order has been received, we will send a refund within 10 working days to your original method of payment.
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